terms and conditions

Our service is intended to complement and not replace your primary healthcare/any medical treatment you may be receiving. Please make sure to consult your doctor or other health care professional before stopping or starting any medication, or before starting a course of treatment and/or exercise.

Similarly, please make sure to update your Birth Connection therapist(s) of any major changes in your health.

Tokens for block bookings are valid only at the address shown on the token.

All blocks of treatment are non-refundable and must be used within the following timescale:

Book of 4 vouchers: valid for 4 months
Book of 6 vouchers: valid for 6 months
Book of 10 vouchers: valid for 10 months
Gift vouchers: valid for 3 months

A charge of 50% of total treatment cost will be incurred on any cancellation of less than 48 hours notice. The full fee will be charged for any cancellation of less than 24 hours notice.

Birth Connection will cover any fees for parking, up to a cost of £2.50. Any parking fees above this will be charged to the client.

Birth Connection acts as an agent for its therapists. Birth Connection does not accept any responsibility for claims arising from the activities of any of its therapists. All therapists have full professional insurance.